Detailed review & photos “Hotel New Otani Osaka”
- What is the appearance of the hotel? Check the entrance and reception
- What is the Superior Twin Room like?
- Bathroom
- Closet and Safe
- Minibar and Cafe
- Restaurants and Shops in the Hotel
- Facilities in the Hotel
- Hotel Surroundings
- Staff and Guests
- Access
- Summary
Stay nights:1 night
# of people:2 people
I decided to stay at the "Hotel New Otani Osaka" because I was able to stay at a great deal by using the Osaka Welcome Campaign, GO TO Travel Campaign, and Jalan Points. This hotel is one of the three hotels in Japan, and I would like to take this opportunity to enjoy the view of Osaka Castle from the hotel and to taste the autumn-only Super Mont Blanc, which is often introduced on TV.
What is the appearance of the hotel? Check the entrance and reception
“Hotel New Otani Osaka” is a hotel located in a corner of Osaka Business Park, northeast of Osaka Castle.
This is the exterior of the hotel as seen from the roof garden on the 4th floor.
The hotel seen from the Osaka Castle Park side.
The hotel seen at night from the Osaka Castle Park.
This is the entrance on the Osaka Castle Park side, but there were several small entrances on the first floor in addition to the main entrance.
This is in front of the main entrance on the 1st floor. There was a spacious carport, and the ceiling was brightly lit giving it a luxurious feel.
The entrance was spacious with double doors.
Similarly, on the second floor was an entrance with a spacious carport.
There are many conference and banquet halls on the 2nd floor there was an entrance on the 2nd floor.
The 2nd floor entrance.
The lobby was a colonnade going up to the ceiling. It was a luxurious ceiling.
Cafe / lounge “SATSUKI LOUNGE” in the middle of the lobby.
There was also a concierge desk and sofas in front of the front desk.
There were many guests checking in in the lobby even on a weekday.
There was a reception exclusively for New Otani Club members.
Lobby floor elevator hall.
Guest room elevator hall.
Guest room floor corridor.
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What is the Superior Twin Room like?
Guest room entrance door.
The room can be opened by using a dimple key.
There was a closet and cafe corner on the right and a bathroom on the left.
The room was spacious. The furnitures were old and there wasn’t even a single mainstream USB port. Perhaps because it was raining it was a little dark even when all the lights in the room were turned on. The next morning, I felt that it was a luxury hotel with the newspaper service I requested.
The bed was semi-double size with plenty of space to sleep comfortably. There were soft flat pillows and hard and high pillows.
There was a table between the beds, with a phone and a memo set. In addition to the alarm, there are outlets on both sides. Also, the bedside table lights are dimmable, so you can change the brightness.
TV and mirror across the bed.
A table by the desk.
There was also a table and two armchairs by the bed.
The room seen from the window.
There was a big window at the back of the room.
The window could only be cracked.
From my room I could see Osaka Castle perfectly and it was amazing! The Osaka-jo Hall is right in front of me, so I thought it would be convenient to return late at the concert. I couldn’t see far on the first day because of the rain, but the next day it was sunny and I could see Abeno Harukas.
The Osaka Castle lit up at night.
Popular Room Types
Deluxe Double Room with Castle View - Non Smoking Located on the 15th-16th floors, this room offers beautiful views of Osaka Castle. Includes morning in-room tea/coffee and welcome drinks. Rate inc... | Check details » | |
Standard Small Double Room - Smoking Room with city views. Includes a minibar, flat-screen TV, en suite bathroom with bathtub. | Check details » | |
Superior Twin Room - Non-Smoking This twin room features a minibar, flat-screen TV and electric kettle. | Check details » | |
Superior Twin Room with Castle View - Non-Smoking This spacious room offers views of Osaka Castle and its gardens. This room is fitted with a minibar, a flat-screen TV and an en suite bathroom with... | Check details » | |
Superior Double Room with Castle View - Non-Smoking This larger room features views of Osaka Castle through its large windows which can be opened. Morning newspapers are delivered to the room every day. | Check details » |
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Bathroom
A bathtub, sink and toilet in the same room.
Bathtub
A removable hand shower.
A toilet with a washlet function.
There was a sink with a large mirror and plenty of space to put things on top.
Amenities such as a toothbrush set, razor, hairbrush, body wash towel, shower cap, cotton swab, Nature Touch SPA shampoo, conditioner, body soap and soap were prepared on the sink. In addition to the usual hand towels, face towels and bath towels, I was very grateful to have a body wash towel.
Hair dryer
Bath towels and face towels.
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Closet and Safe
There was a closet on the right side of the room. The closet door was a mirror, which was convenient for checking my outfit.
The closet contained hangers, extra pillows, clothes brush, shoehorn, shoe mitten, deodorant spray, laundry bag, slippers and more.
Deodorant spray and laundry bag.
Clothes brush, shoe horn and shoe mittens.
Pajamas
Safe
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Minibar and Cafe
There was a cafe corner next to the closet. In the cafe corner, an electric kettle, ice bucket, cup, glass, two bottles of mineral water, drip coffee and tea bags were prepared. Ice machines were available on each floor.
The glasses and cups had clear plastic lids that made them feel clean. The drip coffee was original to the hotel, and foggy tea Ceylon tea and Sencha were also available.
In the drawer, a mini bottle of alcohol such as whiskey and gin was prepared as a minibar (for a fee).
Beer, sake and soft drinks were also prepared as a minibar (for a fee) in the refrigerator.
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Restaurants and Shops in the Hotel
There were many restaurants and shops in the hotel. It seems that the business hours have changed for the time being due to measures against the new coronavirus infection, so it seems better to check in advance.
There is an all-day dining “SATSUKI” on the 1st floor where I had breakfast. It usually seems to be buffet style, but when I stayed it was served as a set menu of Japanese or Western food.
The staff were all very friendly.
This is the Japanese set, and I was able to choose rice or porridge.
This is the Western set. For Western food, you can choose from 3 types of freshly baked bread and 2 types of salad dressing. You can choose from 4 types of egg dishes, and in the case of omelets, you can also choose the ingredients inside. I don’t know if I can replace the bread, but I wish I had explained in advance. In both cases, you can choose from 6 types of drinks before meals, and coffee or tea is included separately.
Also on the 1st floor was a cafe / lounge “SATSUKI LOUNGE.”
Patisserie “SATSUKI.” I was interested in this “Super Mont Blanc” because it was especially famous and was often introduced on TV.
Noodle shop “NAKAJIMA.”
A seasonal restaurant “Isshin.”
Main bar “Castle.”
Sukiyaki and shabu-shabu “Fujio.”
Skewer, creative food and wine “Mikan.”
Yakiniku “Jojoen Yugentei.”
Sky Lounge “Four Seasons” on the 18th floor.
There was a shopping arcade “Plaza Shato” which was filled with boutiques. There was also a “New Otani Shop”Boutique in “Plaza Shato” which sold hotel original souvenirs.
Boutique in “Plaza Shato.”
Popular Room Types
Deluxe Double Room with Castle View - Non Smoking Located on the 15th-16th floors, this room offers beautiful views of Osaka Castle. Includes morning in-room tea/coffee and welcome drinks. Rate inc... | Check details » | |
Standard Small Double Room - Smoking Room with city views. Includes a minibar, flat-screen TV, en suite bathroom with bathtub. | Check details » | |
Superior Twin Room - Non-Smoking This twin room features a minibar, flat-screen TV and electric kettle. | Check details » | |
Superior Twin Room with Castle View - Non-Smoking This spacious room offers views of Osaka Castle and its gardens. This room is fitted with a minibar, a flat-screen TV and an en suite bathroom with... | Check details » | |
Superior Double Room with Castle View - Non-Smoking This larger room features views of Osaka Castle through its large windows which can be opened. Morning newspapers are delivered to the room every day. | Check details » |
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Facilities in the Hotel
There is an outdoor pool on the 4th floor, which is open only in the summer. There is also a night pool at night, which has a nice atmosphere, but the price is a little expensive.
Also on the 4th floor, there is a members-only fitness club which guests and visitors can use for a fee.
Indoor pool.
Outdoor tennis court on the 4th floor.
There was also the “Ams New Otani Clinic” on the 4th floor.
There was also a roof garden on the 4th floor.
Relaxation salon “Graceful Garden.”
On the right side of the main entrance on the 1st floor was “The New Otani Club Lounge” exclusively for New Otani Club members.
There was a large banquet hall on the second floor.
There were also small and medium banquet halls on the first basement floor.
An ice machine was installed next to the room No. 03 at the end of each guest room floor.
A foreign currency exchange machine next to the front desk.
Next to the bell captain was an ATM of Japan Post Bank.
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Hotel Surroundings
Since the hotel is located in a corner of Osaka Business Park, there are many skyscrapers in the surrounding area. The hotel is a long-established hotel that was enshrined before it became a business park. I think it’s easy to access anywhere in Osaka, but I think it’s especially convenient for sightseeing in Osaka Castle and concerts at Osaka Castle Hall. From the river in front of you, there is also the Osaka Castle Port of the water bus aqua liner, so I think it is the best way to go around Osaka. There are convenience stores, drug stores, fast food restaurants, cafes, and many restaurants in the Twin Tower 21, IMP Building, so you won’t have any trouble finding a place to eat. However, it is crowded with business people during lunchtime on weekdays.
There are many shops in the IMP building.
There was also a convenience store on the first floor of the Yomiuri TV headquarters next to the hotel.
Crossing the Osaka Castle Shimbashi, there was a Starbucks.
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Staff and Guests
There was a staff standing at the entrance closest to the IMP building (the entrance of Plaza Chatou), and when both hands are occupied, they say “Welcome” and open the door for me. All the staff had great hospitality.
I saw families, friends and elderly men’s groups staying at this hotel. I rarely saw foreigners, but I’m sure many foreigners were staying there before the Corona Virus outbreak.
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Access
The hotel is conveniently located just a few minutes’ walk from JR Osaka Castle Park and JR Kyobashi. On rainy days, it is more convenient from Kyobashi, and you can get there almost without getting wet by walking along the connecting passage from Twin 21 Building to IMP Building. You can also come through the IMP Building from Osaka Business Park Station on the Tsurumi Ryokuchi Subway Line. There are also direct buses to Kyoto and limousine buses that will take you to the Kansai Airport.
Osaka Castle Port of Osaka Water Bus Aqualiner
Popular Room Types
Deluxe Double Room with Castle View - Non Smoking Located on the 15th-16th floors, this room offers beautiful views of Osaka Castle. Includes morning in-room tea/coffee and welcome drinks. Rate inc... | Check details » | |
Standard Small Double Room - Smoking Room with city views. Includes a minibar, flat-screen TV, en suite bathroom with bathtub. | Check details » | |
Superior Twin Room - Non-Smoking This twin room features a minibar, flat-screen TV and electric kettle. | Check details » | |
Superior Twin Room with Castle View - Non-Smoking This spacious room offers views of Osaka Castle and its gardens. This room is fitted with a minibar, a flat-screen TV and an en suite bathroom with... | Check details » | |
Superior Double Room with Castle View - Non-Smoking This larger room features views of Osaka Castle through its large windows which can be opened. Morning newspapers are delivered to the room every day. | Check details » |
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Summary
I had a very nice stay at this hotel. Not only was the staff responsive, but I also felt the history of the go-jazz and equipment in the hall. The view of Osaka Castle from the window is the best part of this hotel. It was sunny the next day, so I wanted to go near Osaka Castle by the time I checked out after breakfast, but it was farther on foot than I had imagined and I gave up on the way. Even though there are so many large banquet halls, I felt a little lonely because there was no wedding reception even on weekends, but I hope there will be many gorgeous weddings next year, including foreign tourists.
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Popular Room Types
Deluxe Double Room with Castle View - Non Smoking Located on the 15th-16th floors, this room offers beautiful views of Osaka Castle. Includes morning in-room tea/coffee and welcome drinks. Rate inc... | Check details » | |
Standard Small Double Room - Smoking Room with city views. Includes a minibar, flat-screen TV, en suite bathroom with bathtub. | Check details » | |
Superior Twin Room - Non-Smoking This twin room features a minibar, flat-screen TV and electric kettle. | Check details » | |
Superior Twin Room with Castle View - Non-Smoking This spacious room offers views of Osaka Castle and its gardens. This room is fitted with a minibar, a flat-screen TV and an en suite bathroom with... | Check details » | |
Superior Double Room with Castle View - Non-Smoking This larger room features views of Osaka Castle through its large windows which can be opened. Morning newspapers are delivered to the room every day. | Check details » |
The best hotels & accommodations | Check details » | |
Book Now with Expedia and Save | Check details » |
Earn more miles with Pointsmax! | Check details » |
Provides the Best Deals on Hotels | Check details » |