Detailed review & photos “Four Seasons Hotel Tokyo at Otemachi”
- What is the appearance of the hotel? Check the entrance and reception
- What is the Superior King City View Room like?
- Bathroom
- Closet and Safe
- Minibar and Cafe
- Restaurants and Shops in the Hotel
- Hotel Surroundings
- Staff and Guests
- Access
- Summary
Stay nights:1 night
# of people:2 people
I decided to stay at the "Four Seasons Hotel Tokyo Otemachi" because I was able to stay at an unbelievably cheap price by using the Go To Travel Campaign. This hotel just opened this summer (2020), and I was looking forward to staying here. Originally I like the Four Seasons Hotel Group, and I've stayed at their hotels several times. The fact that there was an accommodation plan that allowed us to stay until 18:00 the next day was also the main reason for staying here.
What is the appearance of the hotel? Check the entrance and reception
The “Four Seasons Hotel Tokyo Otemachi” is located in a building in the business district, so it may be difficult to tell that it is a hotel at first glance.
A part of the first floor of the building that houses Mitsui & Co., Ltd. called “Otemachi One” is the entrance and parking lot of the hotel. As is often the case with foreign-affiliated hotels, the ground floor seems to be designed to be less noticeable.
This is the entrance to the hotel.
Hotel logo at the entrance.
There was a beautiful plant at the entrance.
The lobby is located on the 39th floor.
When the elevator opens on the 39th floor, you can get a panoramic view of the Imperial Palace and central Tokyo. I wanted to take a closer look at the view, but it was a pity that I couldn’t enjoy the view by the window because there was water in front of it.
The lobby at night.
There was a cafe just behind the water. You can enjoy a nice view of the city from this cafe.
There was a big Christmas tree in front of the front desk.
You can sit and relax on the comfortable sofas.
Up to three groups of people can check in at once.
Lobby floor elevator hall.
Guest room floor elevator hall.
There were chairs in front of the elevator.
Guest room floor corridor.
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What is the Superior King City View Room like?
Guest room entrance door.
There was a bathroom on the right and a closet and cafe corner on the left.
The room was fresh and very clean. On top of that, I was impressed by how well they used indirect lighting and used plenty of high-quality furniture and household goods that were calm but had a good taste. Perhaps because it is near the Imperial Palace, I felt that the interior was something that foreigners would like, incorporating Japanese in some places. The door that separates the bathroom from the bed used a shoji-like door. I was surprised that the bed seemed to float above the clouds when I took a picture, probably because of indirect lighting.
The bed was comfortable, not too hard and not too soft. Not to mention the cleanliness of the linen, the pillows also had the Four Seasons wood logo, which made me feel comfortable.
There were tables on both sides of the bed, and tablets were placed here. With this tablet, you can also interact with hotel staff by requesting various services and chatting.
There was also a BOSE speaker on the other side. It’s small but it sounds very good, and I was impressed that I was able to listen to good music while working. In addition, there are control panels for lighting, opening and closing curtains, air conditioner, etc. on both sides of the bed, which was very convenient. There was also an outlet and a USB port, so you can charge your phone next to your bed.
TV across the bed.
You can stretch your legs and relax on the sofa.
Sweets prepared on the table.
In addition, two types of rice crackers, a souvenir sushi roll and a zara ball were prepared.
The room seen from the window.
The window was very big.
The most distinctive thing was that I could see the Sky Tree from my room. I could see it at a closer distance than I expected, and it was beautiful because it was lit up at night. I wanted the Imperial Palace view this time, but unfortunately I was guided to the city view. Since I work in Otemachi, I was accustomed to the view of the Imperial Palace from the lower floors, so the lower grade city view was not enough. I could see the office building near Kanda instead of the fascinating view from the room, but I could only get the impression of everyday life.
Popular Room Types
Superior Room King This triple room has a minibar, tea/coffee maker and seating area. | Check details » | |
Superior Room Doublern This triple room features a bathrobe, electric kettle and seating area. | Check details » | |
Deluxe Room City View Kingrn This triple room has a dining area, seating area and flat-screen TV. | Check details » | |
Deluxe Room City View Doublern This triple room features a bathrobe, seating area and satellite TV. | Check details » | |
Deluxe Room - Imperial Garden View Kingrn This triple room has a soundproofing, dining area and minibar. | Check details » |
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Bathroom
The bathroom entrance.
The wall was transparent, but you can get some privacy by closing the shoji doors.
There was a bathtub, sink, toilet and shower room in the same space.
The bathtub was stylish and interesting in shape, and the faucet was fashionable and functional. However, although the bathtub looks very nice, water became lukewarm easily and the floor was slippery.
There was a spacious shower room with a stool to sit on.
The shower was made by Grohe in Germany, the water pressure was strong, and the spray pattern could be switched between 4 types. Shampoo, conditioner and body soap were also provided in the shower room. They were of a brand called “Frederick Maru,” which is famous for its perfume.
A toilet with a washlet function.
Sink
Double sink
Amenities such as soap, body lotion, cotton and cotton swabs were provided on the sink. Also, since I was staying with children, they prepared shampoos for children called “Sophie Rajiraf Baby Starter Kit” and toothbrushes that children were happy with.
Underneath the sink you will find almost everything you need, such as a toothbrush set (with an interdental brush and a thread), razor, comb, shower cap and bath salts. What I thought was unique to this hotel was that the toothbrushes and combs were made of wood.
Hair dryer
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Closet and Safe
There was a closet by the entrance.
There was plenty of space in the closet, and the wooden hangers specially made by the Four Seasons Hotel were excellent. I thought it was amazing that one umbrella was prepared for each man and woman. In addition, there was an iron, ironing board, shoehorn, etc.
Slippers
Comfortable pajamas.
Safe and baggage rack.
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Minibar and Cafe
There was a cafe corner next to the closet.
There was a capsule type coffee machine, electric kettle, tea set, cups and more.
A stylish tea set.
In the drawer, 3 types of coffee capsules, 6 in total, and original Japanese black tea and Japanese tea were prepared, and they were very delicious. In addition, brandy and mini bottles of whiskey were also prepared as minibars (for a fee).
In this drawer, snacks, chocolates and nuts were prepared (for a fee).
Glasses and wine (for a fee).
There was a refrigerator that contained various alcoholic beverages such as local beer and wine (charged), but there was not enough space to put the drinks that we bought.
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Restaurants and Shops in the Hotel
I had dinner at the Italian “PIGNETO.”
The view form the restaurant was gorgeous.
The food and drinks were both very delicious.
There were kid’s menues as well.
Above all, the dessert was delicious. However, the overall price was a little expensive.
There was also “est” which offers contemporary French cuisine.
At “VIRTÙ” you can enjoy original cocktails created based on French vintage spirits and rare cognac.
At “THE LOUNGE” you can enjoy afternoon tea that incorporates the essence of Japanese in an elegant space overlooking the forest of the Imperial Palace.
Popular Room Types
Superior Room King This triple room has a minibar, tea/coffee maker and seating area. | Check details » | |
Superior Room Doublern This triple room features a bathrobe, electric kettle and seating area. | Check details » | |
Deluxe Room City View Kingrn This triple room has a dining area, seating area and flat-screen TV. | Check details » | |
Deluxe Room City View Doublern This triple room features a bathrobe, seating area and satellite TV. | Check details » | |
Deluxe Room - Imperial Garden View Kingrn This triple room has a soundproofing, dining area and minibar. | Check details » |
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Hotel Surroundings
The hotel is very convenient because it is connected to the office building called Otemachi One and the restaurants in the basement. However, since I stayed on Sunday, the area where the underground restaurants, convenience stores, and drug stores were closed. I got the impression that restaurants are quieter on Saturdays and Sundays than on weekdays. It is recommended for those who want to stay in a quiet neighborhood, but I thought it would be a little inconvenient for shopping and gourmet food.
The hotel is located in a complex consisting of the commercial facility “OTEMACHI ONE” and an office building.
Shops in the commercial facility “OTEMACHI ONE.”
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Staff and Guests
Since it is a foreign-owned hotel, I thought it would be unavoidable that it lacked hospitality compared to Japanese hotels, but at check-in, there was no guidance to the room and no luggage was carried. Also, when I asked the car guidance staff on the 1st floor about the direction of Takebashi Station (a 5-minute walk), I was very surprised that they didn’t know it. I think that it is related to the fact that it has just opened and that it is a corona wreck, but I felt that there are quite a few staff members who do not deserve the name of a first-class hotel.
The majority of customers were couples in their 20s and 30s and women’s groups.
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Access
The nearest station is Otemachi Station, which is connected to many subways such as the Marunouchi Line, Hanzomon Line, Chiyoda Line, Tozai Line, and Mita Line. Furthermore, Otemachi is underground and connected to Tokyo Station, so I think it is very convenient. The area around the hotel is a business district, and I got the impression that it was calm because it is closer to the Imperial Palace and Takebashi Station in Otemachi. For those who want to enjoy shopping it would be better to go near Ginza or Tokyo Station.
Inside the building where the hotel is located.
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Summary
I think that the good and bad things about staying at this hotel were completely separated. The grade of the guest room was very high, I felt that the furniture and household goods were very high quality, and I got the impression that it was simple and modern with a Japanese feel, so I was able to spend a very comfortable time. On the other hand, there were quite a few responses that I couldn’t think of as a luxury hotel which was very disappointing. There was no guidance to the room at check-in, and I felt that there was not enough staff at all. Also, at a hotel of this level, I thought that turndown services would be provided in the evening, but they wouldn’t respond unless I called them. The staff near the entrance also lacked knowledge, and the stay had a slightly bad aftertaste. Many of the restaurant staff were polite and professional. I think it’s a hotel I’d like to stay again if I have the opportunity when it’s settled down a year or two later.
Popular Room Types
Superior Room King This triple room has a minibar, tea/coffee maker and seating area. | Check details » | |
Superior Room Doublern This triple room features a bathrobe, electric kettle and seating area. | Check details » | |
Deluxe Room City View Kingrn This triple room has a dining area, seating area and flat-screen TV. | Check details » | |
Deluxe Room City View Doublern This triple room features a bathrobe, seating area and satellite TV. | Check details » | |
Deluxe Room - Imperial Garden View Kingrn This triple room has a soundproofing, dining area and minibar. | Check details » |
The best hotels & accommodations | Check details » | |
Book Now with Expedia and Save | Check details » |
Earn more miles with Pointsmax! | Check details » |
Provides the Best Deals on Hotels | Check details » |
Popular Room Types
Superior Room King This triple room has a minibar, tea/coffee maker and seating area. | Check details » | |
Superior Room Doublern This triple room features a bathrobe, electric kettle and seating area. | Check details » | |
Deluxe Room City View Kingrn This triple room has a dining area, seating area and flat-screen TV. | Check details » | |
Deluxe Room City View Doublern This triple room features a bathrobe, seating area and satellite TV. | Check details » | |
Deluxe Room - Imperial Garden View Kingrn This triple room has a soundproofing, dining area and minibar. | Check details » |
The best hotels & accommodations | Check details » | |
Book Now with Expedia and Save | Check details » |
Earn more miles with Pointsmax! | Check details » |
Provides the Best Deals on Hotels | Check details » |