Detailed review & photos “Shangri-La Hotel Kuala Lumpur”
- What is the appearance of the hotel? Check the entrance and reception
- What is the Horizon Club Premium Room like?
- Bathroom
- Closet and safe
- Mini bar and cafe
- Restaurants and shops in the hotel
- Facilities in the hotel
- Hotel Surroundings
- Staff and Guests
- Access
- Summary
Stay nights:3 nights
# of people:3 people
I decided to stay at the "Shangri-La Hotel Kuala Lumpur," because it is a 5-star hotel with good access to the center of Kuala Lumpur and I liked the calm environment with some nature as well. Kuala Lumpur is famous for cheap 5-star hotels. The reservation site had good reviews and the hotel offered a free stay on the third night.
What is the appearance of the hotel? Check the entrance and reception
The hotel was surrounded by nature.
The hotel seen at night.
A sign at the entrance.
I had to go through a security check before entering the hotel.
All staff and guards were friendly towards their guests.
The entrance seen from the inside.
The lobby had a quiet and relaxed atmosphere.
There was a gorgeous fountain and a staircase in the middle of the lobby.
Lobby
There were chandeliers hanging from the ceiling.
Lobby lounge
Front desk
Lobby floor elevator hall.
Guest room floor elevator hall.
Guest room floor corridor.
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What is the Horizon Club Premium Room like?
Guest room entrance door.
There was a bathroom on the right and a closet on the left.
There was a “Do Not Disturb” sign and a light switch along with a card key slot.
A luggage stand and a closet.
The room was cleaned very thoroughly. It is not a new hotel, so some parts of the room was aging, but I did not feel any inconveniences. There was a large window at the back of the room, so the room is well lit. This time there was an extra bed in front of the window, but the room was still very spacious.
The light was stylish.
The bed was very comfortable to sleep on. I fell asleep instantly after lying dow on the bed. There was also plenty of space to roll around in my sleep.
There were tables of both sides of the bed with a phone and alarm clock on one side.
There was a night light underneath the bedside table.
A painting next to the bed.
A TV and desk across the bed.
There was a phone, memo set and a mirror on the desk.
There were also plenty of outlets on the desk.
This is the extra bed next to the window.
There were some fruit on the table.
The window was very big.
Since I was staying in a room on the 28th floor there was nothing blocking the view, and I was able to enjoy a nice view of the city and the sun rise.
Popular Room Types
Executive King Room This air-conditioned executive king room opens up to views of the city. It is fitted with a flat-screen satellite TV, laptop-compatible safe, minib... | Check details » | |
Horizon Club Executive King Room This air-conditioned club executive king room opens up to views of the city. It is fitted with a flat-screen satellite TV, laptop-compatible safe, ... | Check details » | |
Executive Twin Room This air-conditioned executive twin room opens up to views of the city. It is fitted with a flat-screen satellite TV, laptop-compatible safe, minib... | Check details » | |
Horizon Club Executive Twin Room This air-conditioned club executive twin room opens up to views of the city. It is fitted with a flat-screen satellite TV, laptop-compatible safe, ... | Check details » | |
Premier Selection Suite Featuring red, orange and shimmering gold decor, this spacious air-conditioned suite consists of a separate living area, a flat-screen TV with DVD ... | Check details » |
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Bathroom
There was a bathroom at the entrance with a full length mirror on the sliding door. It was an old wooden door which I had trouble closing completely.
There was a bathtub and a shower booth.
The bathtub had a slip poof mat on the surface. It is safe for those who are handicap to take a bath as well.
There was a shower in the bathtub.
Bath towels
A shower booth with a glass door.
There was an overhead shower and a removable hand shower. The water pressure was strong, but it felt gentle on my body. I was able to use the shower even while filling up the bathtub.
Toilet
Sink
Amenities such as a toothbrush, comb, shower cap, cotton, toothpaste, hair band, L’Occitane soap, shampoo, conditioner and body milk were prepared. Some of the L’Occitane’s amenities were sold at the shop in the hotel.
Hair dryer
The inside of the bathroom door was also a full length mirror.
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Closet and safe
There was a closet at the entrance.
The lights in the closet turned on automatically when the door was opened. The closet was tall, so I was able to hang long outfits in the closet.
There was a shoehorn, slippers, bathrobes, deodorant spray and an iron in the closet.
There was also a safe.
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Mini bar and cafe
There was a capsule type coffee machine on the cabinet under the TV. It took a while for the coffee machine to work.
Six bottles of water were prepared. There were also two bars of chocolates which cost extra money.
Instant coffee, tea bags and cups.
Glasses
Electric kettle
Instant noodles and snacks which cost extra money.
There were drinks and chocolate candies in the refrigerator.
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Restaurants and shops in the hotel
I had breakfast at the “Lemon Garden Cafe.”
You can enjoy international cuisines served buffet style.
The waiters and waitresses worked very fast.
I could see a garden with carps swimming in the pond.
Breakfast
A Western restaurant called “Rafite.”
A Japanese restaurant called “Zipangu.”
There was a deli cafe called “Lemon Garden 2 GO.” They serve desserts, cakes, sandwiches, salads, drinks and so on.
There was a jewelry shop, dress shop and so on.
Popular Room Types
Executive King Room This air-conditioned executive king room opens up to views of the city. It is fitted with a flat-screen satellite TV, laptop-compatible safe, minib... | Check details » | |
Horizon Club Executive King Room This air-conditioned club executive king room opens up to views of the city. It is fitted with a flat-screen satellite TV, laptop-compatible safe, ... | Check details » | |
Executive Twin Room This air-conditioned executive twin room opens up to views of the city. It is fitted with a flat-screen satellite TV, laptop-compatible safe, minib... | Check details » | |
Horizon Club Executive Twin Room This air-conditioned club executive twin room opens up to views of the city. It is fitted with a flat-screen satellite TV, laptop-compatible safe, ... | Check details » | |
Premier Selection Suite Featuring red, orange and shimmering gold decor, this spacious air-conditioned suite consists of a separate living area, a flat-screen TV with DVD ... | Check details » |
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Facilities in the hotel
There was an outdoor pool on the 2nd floor. The pool wasn’t very big, but there were several guards watching the pool.
Deck chairs were placed by the pool.
The pool was surrounded by tall palm trees. I could see the KL Tower through the trees and I was reminded that I was in Kuala Lumpur.
There was a maze like garden.
There was a club lounge called “Horizon” on the first floor.
You can enjoy an afternoon tea and an after dinner tea time.
I also had breakfast here.
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Hotel Surroundings
There was a monorail running in front of the hotel and the streets were crowded, but it was a quiet location. There were flowers and palm trees on the side of the road, so you can feel at ease in nature like a tropical resort. There were signs in Malay and English, so I was able to go to the station and surrounding destinations without looking at the map. There were other large hotels and restaurants, and there were many places to eat. The road in front of the hotel is paved and clean with no trash. Also, because there are street lights and electric bulletin boards, so I had no trouble walking at night.
Streets around the hotel.
Bukit Nanas Station
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Staff and Guests
I was impressed with all the staff, including the cleaning staff. There were enough employees to respond to all the guests staying at this hotel. At the breakfast venue, food replenishment and unnecessary tableware were cleaned up smoothly and the circulation was quick. I received a newspaper in the morning newspaper and the cleaning staff provided a lot of amenities, so it was a polite service.
70% for the guests were Westerners and Middle Easterners and 30% were Asians. I saw many businessman in suits at the breakfast venue. In the lounge dedicated to the Horizon Club, there were mainly Arab merchants and several groups of businessmen. This lounge was a quiet space where you can have a calm meal, especially with your family, with a customer base that makes your child feel like they are accustomed to the hotel.
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Access
I arrived at KL Central Station from the airport in about 30 minutes by KLIA Express. From there it takes about 15 minutes by monorail to Bukit Nanas station, which is the closest to the hotel. The area around the hotel was lined with other hotels, cafes and international restaurants. There were street lights at night, and tourists went out to eat out. There are also security officers, so I think you can rest assured in terms of security even at night. If you leave the hotel and follow the monorail track to the left, you will reach Bukit Nanas monorail station and Dang Wangi LRT station in less than 5 and 10 minutes, respectively. You can reach the center of Bukit Bintang in about 4 minutes by monorail.
Merdeka Square
Petronas Twin Towers
Bato Cave
Popular Room Types
Executive King Room This air-conditioned executive king room opens up to views of the city. It is fitted with a flat-screen satellite TV, laptop-compatible safe, minib... | Check details » | |
Horizon Club Executive King Room This air-conditioned club executive king room opens up to views of the city. It is fitted with a flat-screen satellite TV, laptop-compatible safe, ... | Check details » | |
Executive Twin Room This air-conditioned executive twin room opens up to views of the city. It is fitted with a flat-screen satellite TV, laptop-compatible safe, minib... | Check details » | |
Horizon Club Executive Twin Room This air-conditioned club executive twin room opens up to views of the city. It is fitted with a flat-screen satellite TV, laptop-compatible safe, ... | Check details » | |
Premier Selection Suite Featuring red, orange and shimmering gold decor, this spacious air-conditioned suite consists of a separate living area, a flat-screen TV with DVD ... | Check details » |
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Book Now with Expedia and Save | Check details » |
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Summary
I had a wonderful time at this hotel. It was a relaxing hotel where I could feel the nature. The staff were warm and polite. This hotel is recommended for individual travelers who are not accustomed to traveling abroad. The use of Horizon Club is a service that I especially recommend to those who want to enjoy a hotel stay. It is comfortable to eat and drink almost all day long. It was a space where you can enjoy extraordinary life, with people from countries and classes that you wouldn’t normally meet.
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Popular Room Types
Executive King Room This air-conditioned executive king room opens up to views of the city. It is fitted with a flat-screen satellite TV, laptop-compatible safe, minib... | Check details » | |
Horizon Club Executive King Room This air-conditioned club executive king room opens up to views of the city. It is fitted with a flat-screen satellite TV, laptop-compatible safe, ... | Check details » | |
Executive Twin Room This air-conditioned executive twin room opens up to views of the city. It is fitted with a flat-screen satellite TV, laptop-compatible safe, minib... | Check details » | |
Horizon Club Executive Twin Room This air-conditioned club executive twin room opens up to views of the city. It is fitted with a flat-screen satellite TV, laptop-compatible safe, ... | Check details » | |
Premier Selection Suite Featuring red, orange and shimmering gold decor, this spacious air-conditioned suite consists of a separate living area, a flat-screen TV with DVD ... | Check details » |
The best hotels & accommodations | Check details » | |
Book Now with Expedia and Save | Check details » |
Earn more miles with Pointsmax! | Check details » |
Provides the Best Deals on Hotels | Check details » |