Detailed review & photos “Kobe Bay Sheraton Hotel & Towers”
- What is the appearance of the hotel? Check the entrance and reception
- What is the Spa Floor Deluxe Twin Room like?
- Bathroom
- Closet and safe
- Mini bar and cafe
- Restaurants and shops in the hotel
- Facilities in the hotel
- Hotel Surroundings
- Staff and Guests
- Access
- Summary
Stay nights:1 night
# of people:2 people
I decided to stay at the "Kobe Bay Sheraton Hotel & Towers," because there is a hot spring which guests staying at this hotel can use for free. My plan included meals at the buffet which was very reasonable.
What is the appearance of the hotel? Check the entrance and reception
The hotel was 22 stories tall and located next to Sheraton Square.
This is the main entrance to the hotel. There was an underground parking lot.
A spacious car port.
A bus stop (for Sannomiya / Shin-Kobe) next to the main entrance.
Hotel sign at the entrance.
There was a doorman always ready to open the door for me.
The entrance seen from the inside.
The lobby is located on the 2nd floor.
I arrived at the hotel by Rokko Liner used the entrance on the second floor. The hotel is connected to the station.
This is the lobby.
Front desk.
The lobby was spacious.
There were not many sofas to sit on in the lobby.
This is the check-in counter for guests staying on the club floor.
Lobby floor elevator hall.
You can enjoy a nice view of the city from the elevator.
Guest room elevator hall.
There was a mirror and a vending machine selling cards for payed TV programs.
Ice machine
You cannot go through this door unless you have your room key.
Guest room floor corridor.
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What is the Spa Floor Deluxe Twin Room like?
Guest room entrance door.
My room was on the 12th floor. The 12th floor was a special floor with a security door, whirlpool bathtub and a Nespresso coffee machine.
There was a bathroom on the right.
Luggage stand
There was another door leading to the bedroom.
The room was big and comfortable to spend time in. The furniture was a little old, but the room was kept clean. However, the wifi was hard to connect and the room did not have a USB port. The room needed a little improvement.
The Sheraton’s signature beds were very comfortable to sleep on. There were two pillows for each person and both were soft.
SPA Hamaizumi
Slippers
There was a phone and bible on the bedside table.
There were also two outlets.
TV across the bed.
Desk
Phone, memo set and an accessory tray.
Letter set and a map.
Mirror
A sofa and table by the window.
TV remotes on the table.
The room seen from the window.
The window was very big.
The deluxe room seem to be facing the north side (mountain side), and the view from this room can not be expected because there is Asia One Center opposite, but the night view of Mt. Rokko and the city of Kobe in the northwest direction was beautiful. Also, just below was the tennis court of the fitness club on the 5th floor. If you stay in a room on the south side (sea side), you can see the Seto Inland Sea in the distance.
Kobe is said have a million-dollar night view, and I was happy to be facing the mountain side. If you want a night view, you may be able to avoid Asia One Center, as room numbers ending in 16-21 will be farther west.
Popular Room Types
Standard Twin Room - Non-Smoking Room is fitted with a fridge, a work desk and a flat-screen TV. | Check details » | |
Superior Double Room - Non-Smoking Room is fitted with a fridge, a work desk and a flat-screen TV. | Check details » | |
Deluxe Twin Room - Non-Smoking Spacious room is fitted with a fridge, a work desk and a flat-screen TV. | Check details » | |
Deluxe Twin Room - Smoking Spacious room is fitted with a fridge, a work desk and a flat-screen TV. | Check details » | |
Standard Twin Room - Smoking Room is fitted with a fridge, a work desk and a flat-screen TV. | Check details » |
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Bathroom
There was a bathroom with a shower and bathtub.
The bathtub here is special and has a device called a micro bubble tornado. I was interested to see what it was like, so I soaked in the hot water.
When you press the button, there are a lot of fine bubbles, and these bubbles remove the dirt from the back of the pores.
Body soap
Body wash sponge
Toilet and shower booth.
There was no problem with the water pressure.
A toilet with a washlet function.
There was a stool under the sink.
Amenities such as Sheraton’s original shampoo, conditioner, shower gel, and body cream were prepared on a box.
Inside the box was a toothbrush sets, razor, shaving gel, brush, hair elastic, hair cap, cotton swabs, cotton and more.
Face masks
Two free bottles of water.
Hair dryer
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Closet and safe
There was a big closet next to the TV.
There was a map in the closet showing jogging courses around the hotel.
Deodorant spray and clothes brush.
Slippers and shoe horn.
There was a cafe corner in the middle and a safe on the right.
The pajamas felt very nice on my skin. They were being sold for 1,0000 yen at the souvenir shop.
Laundry bags
Safe
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Mini bar and cafe
The cafe corner was placed in between the closet.
Electric kettle and ice pale.
There were cups, drinks, glasses, caffeine-less instant coffee, Indian tea premier tea (peach, caramel, rosehip & hibiscus), and Sri Lankan tea Dilma Ceylon tea in a drawer.
Nespresso coffee machine
Drinks and snacks were prepared in the fridge, but they cost extra money.
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Restaurants and shops in the hotel
I had lunch and dinner at a terrace restaurant called the “Garden Cafe.”
This is an all-day dining that can be used for various purposes from breakfast to dinner, and you can enjoy your meal in a space with a high ceiling.
Terrace seats
The food was almost the same for both dinner and lunch, but at the live cooking corner, there were roast beef cuts, charcoal-grilled Tamba chicken bowl, freshly fried tempura, and pork shabu-shabu at lunch. Vegetables from Hyogo prefecture were used for salad.
There were over 20 different desserts.
Dinner
Lunch
There were many kinds of coffee. You can do take out as well.
There were many other restaurants and bars as well. This is the main bar “Tella” on the 1st floor.
The sports pub “Arena” is also on the first floor.
Japanese restaurant “Matsukaze” on the 2nd floor.
Chinese restaurant “Suitoen” also on the 2nd floor.
Dining “Kobe Grill” on the 21st floor which is the top floor.
Iron plate grill “Kobe Grill” also on the 21st floor.
There is a souvenir shop called “Bay Leaf” on the 2nd floor, and you can go in and out from both the lobby and the Sheraton Square.
Popular Room Types
Standard Twin Room - Non-Smoking Room is fitted with a fridge, a work desk and a flat-screen TV. | Check details » | |
Superior Double Room - Non-Smoking Room is fitted with a fridge, a work desk and a flat-screen TV. | Check details » | |
Deluxe Twin Room - Non-Smoking Spacious room is fitted with a fridge, a work desk and a flat-screen TV. | Check details » | |
Deluxe Twin Room - Smoking Spacious room is fitted with a fridge, a work desk and a flat-screen TV. | Check details » | |
Standard Twin Room - Smoking Room is fitted with a fridge, a work desk and a flat-screen TV. | Check details » |
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Facilities in the hotel
There was a Kobe Rokko Onsen called “Hamasen” which is a hot spring that uses 100% of its own natural hot springs.
There were indoor baths, sleeping baths, hitase baths and open-air baths. Since this is the Hotel New Awaji Group, there was an original shampoo set called Awaji Incense in the washroom. There are also cleansing and peeling gels, so you don’t have to bring them with you.
Hot couch
There is a private bath called “Nagomiyu.”
In the hot spring lounge you can calm yourself down in the hot springs. I had cold corn and barley tea.
Terrace seats
Connected to the SPA (club floor, spa floor, ladies’ floor, preferred floor), there is also a hot spring space called “Spa Living” exclusively for hotel guests, and a self-medical check corner and massage chair that can measure body composition meter and blood vessel age are installed.
You can have free milk and Yakult.
There was an esthetic salon “PRISME” on the 3rd floor of the Sheraton Square.
There was fitness & sports “The Bay Club” on the 5th floor. It is a fitness club equipped with an indoor pool & jacuzzi, a training gym with the latest machines, a bathroom & sauna, etc., but it seems that only those who stay on the club floor and those who are Marriott Platinum members or above can use it for free. I didn’t use it because it is expensive.
A tennis court on the roof.
Business center at the lobby.
Kid’s space
On the first floor of Sheraton Square, there was a pet relaxation house “Sheraton Dog.” At the pet hotel & grooming room, a professional trainer takes care of dogs and cats.
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Hotel Surroundings
Rokko Island itself was a town. This hotel is located in the center of the Rokko Liner, which extends from north to south, and you can move to the east and west without getting wet by using the connecting bridge. At Kobe Fashion Mart, big events were also possible, and there were also Rokko Island Kohnan Hospital and River Mall. It was a hot day, but the children were soaking in the artificial river in the shallow water and playing, so I thought it would be a good place for families. I found a very large AEON gourmet city nearby, so it would be convenient for residents to do their daily shopping.
Sheraton Square
A 24-hour convenience store on the 2nd floor of the Sheraton Square.
Super market
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Staff and Guests
The staff at the front desk were new at their job, but it did not bother me at all. The restaurant staff’s were very pleasant to interact with. When I was taking pictures with my child on my smartphone, I was very impressed by the staff who offered to take a picture for us.
There were families with small children, women groups, elderly people, couples and those staying alone. Pamphlets and other materials are written in three languages, so it is a hotel popular with foreign guests.
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Access
Unfortunately, there doesn’t seem to be a free shuttle bus to the hotel. So, we took the Rokko Liner at Uozaki Station on the Hanshin Railway. The parking lot seems to be free for guests within 24 hours after warehousing, and it is close to the Hanshin Expressway Kobe Line, so if you are in Keihanshin, I think it is convenient to drive. Also, there is a toll bus from Sannomiya, so it seems that you will arrive in about 20 minutes, but the fare is reasonable, so I think it will change depending on the direction you come. Also, if you come from Kansai Airport, there seems to be a direct limousine bus. I think this is convenient for people far away. Only reservations were required from the hotel, and there was a ticket vending machine next to the entrance on the 1st floor.
The hotel is connected to Rokko Liner Island Center Station.
Popular Room Types
Standard Twin Room - Non-Smoking Room is fitted with a fridge, a work desk and a flat-screen TV. | Check details » | |
Superior Double Room - Non-Smoking Room is fitted with a fridge, a work desk and a flat-screen TV. | Check details » | |
Deluxe Twin Room - Non-Smoking Spacious room is fitted with a fridge, a work desk and a flat-screen TV. | Check details » | |
Deluxe Twin Room - Smoking Spacious room is fitted with a fridge, a work desk and a flat-screen TV. | Check details » | |
Standard Twin Room - Smoking Room is fitted with a fridge, a work desk and a flat-screen TV. | Check details » |
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Summary
This stay has completely changed the image of this hotel. At first I was thinking of going shopping in Sannomiya, but I thought it would be best to spend a relaxing time at the hotel rather than staying after sightseeing here and there. There is a bus to Sannomiya, but the fare is not cheap and it takes time, so I was happy to be able to spend a relaxing time at the hotel. This time I came with my child, so I wanted to visit with my family, including my husband by the end of the year.
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Popular Room Types
Standard Twin Room - Non-Smoking Room is fitted with a fridge, a work desk and a flat-screen TV. | Check details » | |
Superior Double Room - Non-Smoking Room is fitted with a fridge, a work desk and a flat-screen TV. | Check details » | |
Deluxe Twin Room - Non-Smoking Spacious room is fitted with a fridge, a work desk and a flat-screen TV. | Check details » | |
Deluxe Twin Room - Smoking Spacious room is fitted with a fridge, a work desk and a flat-screen TV. | Check details » | |
Standard Twin Room - Smoking Room is fitted with a fridge, a work desk and a flat-screen TV. | Check details » |
The best hotels & accommodations | Check details » | |
Book Now with Expedia and Save | Check details » |
Earn more miles with Pointsmax! | Check details » |
Provides the Best Deals on Hotels | Check details » |